Ryanair Boss’s Attempt To Complain About Delayed Flight Backfires In Spectacular Fashion

June 13, 2018 10:27 am

A small section of Twitter was yesterday awash with schadenfreude after a top Ryanair executive’s complaint about a delayed flight prompted a flurry of outrage from its own customers.

Chief marketing officer, Kenny Jacobs, posted on LinkedIn about being stuck on a runway in Dublin “because of air traffic control shortages”, in a comment that was screen-grabbed and tweeted by his company’s official account.

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